MANZONI, Jean-François

PERSONAL:

Male. First name also cited as Jean-Francois. Education: McGill University, M.B.A.; Harvard University, D.B.A.

ADDRESSES:

Office—INSEAD, Blvd. de Constance, 77305 Fontainebleau, France. E-mail—jean-francois.manzoni@insead.edu.

CAREER:

Ernst & Young, worked as auditor and consultant; École des Hautes Études Commerciales de Montréal, Montreal, Quebec, Canada, former faculty member; INSEAD (also known as European Institute of Business Administration), Fontainebleau, France, began as visiting professor, became associate professor of management and director of Research Initiative on High Performance Organizations.

AWARDS, HONORS:

Case of the Year Awards, change management and public sector management categories, European Foundation for Management Development, 1998.

WRITINGS:

(With Soumitra Dutta) Process Re-engineering, Organizational Change, and Performance Improvement, McGraw-Hill (New York, NY), 1999.

(Editor, with Marc J. Epstein) Performance Measurement and Management Control: A Compendium of Research, JAI Press (London, England), 2002.

(With Jean-Louis Barsoux) The Set-up-to Fail Syndrome: How Good Managers Cause Great People to Fail, Harvard Business School Press (Boston, MA), 2002.

Contributor to periodicals, including Harvard Business Review.

BIOGRAPHICAL AND CRITICAL SOURCES:

PERIODICALS

HR, October, 2002, Mike Frost, review of The Setup-to Fail Syndrome: How Good Managers Cause Great People to Fail, p. 137.

Pay for Performance Report, November, 2002, "Make Performance Feedback Easier to Give—and to Take," p. 1.

Publishers Weekly, July 29, 2002, review of The Setup-to-Fail Syndrome, pp. 62-63.

ONLINE

Business 2.0,http://www.business2.com/ (November, 2002), Ian Mount, review of The Set-up-to Fail Syndrome: How Good Managers Cause Great People to Fail.

INSEAD Web site,http://www.insead.edu/ (December 5, 2002), "Faculty Profile: Jean-François Manzoni."

Workopolis.com,http://www.workopolis.com/ (September 19, 2002), interview by David Creelman.*